What Is Employee Net Promoter Score (eNPS)?
Employer Net Promoter Score, or eNPS, is a scoring system designed to help employers measure employee satisfaction and loyalty within their organizations. Just like NPS, it provides deep insights but instead of focusing on the customer’s experience, it measures the employee’s experience and employee engagement. Understanding your staff’s engagement level can help improve their experience and morale and, in turn, boost productivity and happiness levels.
